Terms & Conditions

This Shop

Simon’s Electronics is a trading name of Sparky Lab’s Limited.

Contact

If you would like to contact us you may do so at sales@simonselectronics.co.uk.

Ordering

All items advertised are to the best of my knowledge in stock however errors may occur under extraneous circumstances.

Payment is due before any goods are shipped.

Payments

You may pay by PayPal, Stripe or bank transfer,

If you pay by bank transfer please use your order number as the reference and if not advise to sales@simonselectronics.co.uk with all possible details that will help identify / match your payment to the order. We get numerous bank transfer orders that do not get paid and some payments that have nothing in common with an order, so if a payments does not match an order your order will not ship until you make contact and confirm the payment details.

Shipping

A weight based calculation of shipping applies and prices may vary based on country and preferred couriers based on experience. If you have a preference or special requirements please make contact and we will do our best to help.

Shipping will be done as soon as possible and may take up to 5 days however orders are usually packed same day and ship the next.

Privacy / Data Protection

The data we hold about you is that which you provide. This is your billing and/or shipping address(s), phone number and email address. These details are required all or in part by the various carriers used to deliver your order.

Your details are retained on this websites server as a record of transactions. You details are passed to couriers and if you chose to use PayPal as your payment method you will have supplied them to PayPal if you don’t already have an account. Your details will be part of records for accounting purposes. If you pay by Stripe card payments you will be entering your details into the stripe site. All files with customer details are stored on and backed up to encrypted storage.

If you wish to know what details we do have about you or you wish to have them amended please contact sales@simonselectronics.co.uk from the email address used in your order and give your full name as it appears on your order and preferably an order number. We will be happy to do this however should we receive multiple/nuisance requests from the same person we reserve the right to charge a fee of £10.00 per subsequent disclosure payable up front.

We will never ever pass your details on to anyone else not listed above law enforcement excluded as applicable by UK law which we have no control over and must abide by. Your details will not be used for any purpose other than to full fill your order and are not processed in any way other than accounting record keeping.