Terms & Conditions

Contact

If you would like to contact me you may do so at sales@simonselectronics.co.uk. Further information will be provided on suitable request.

 

Ordering

All items advertised are to the best of my knowledge in stock however errors may occur under extraneous circumstances.

Payment is due before any goods are shipped.

 

Payments

You may pay by PayPal or bank transfer,

If you pay by bank transfer please use your order number as the reference and if not advise me to sales@simonselectronics.co.uk with all possible details that will help me identify / match your payment to an order. I get numerous bank transfer orders that do not get paid and some payments that have nothing in common with an order so if I can’t match payments to orders your order will not ship until you contact me and confirm the payment details.

 

Shipping

A flat rate of shipping applies and prices may vary based on country and my preferred couriers based on experience. If you have a preference or special requirements please contact me and I will do my best to help.

Shipping will be done as soon as possible and may take up to 5 days however I usually pack orders the day I receive then and dispatch the next day.

 

Privacy / Data Protection

The data that I hold about you is that which you provide me. This is your billing and/or shipping address, phone number and email address. These details are required all or in part by the various carriers used to deliver your order.

Your details are retained on this websites server as a record of transactions. You details are passed to couriers and if you chose to use PayPal as your payment method you will have supplied them to PayPal if you don’t already have an account. If you pay with PayPal your details may be part of records I download from PayPal for accounting purposes. All files stored on my own computer system(s) are accessible only by myself on password protected computers and all files containing you details are encrypted. I also use Dropbox for business to back up my records.

If you wish to know what details I do have about you or you wish to have them amended please contact sales@simonselectronics.co.uk from the email address used in your order and give your full name as it appears on your order and preferably an order number. I will be happy to do this however should I receive multiple/nuisance requests from the same person I reserve the right to charge a fee of £10.00 per subsequent disclosure.

I will never ever pass your details on to anyone else law enforcement excluded of course as applicable by UK law which I have no control over and must abide by. Your details will not be used for any purpose other than to full fill your order.